Feature request software helps you make informed product decisions
Understand what your customers want so you can build the most impactful features. Collect, organize, and prioritize feature requests from your users with our embeddable widget, powerful dashboard, and seamless development workflow integration.
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The Challenge
Common pain points in feature request management platform
Managing feature requests across multiple channels—emails, support tickets, social media, and customer calls—creates chaos. Product teams struggle with scattered feedback, duplicate requests, and lack of prioritization frameworks. Without a centralized system, valuable customer insights get lost, and development teams build features based on assumptions rather than real user needs.
The Solution
How Saylo solves feature request management platform
Saylo provides a centralized platform that captures feature requests from all sources, eliminates duplicates through smart detection, and helps you prioritize based on user voting and business impact. Our embeddable widget and integrations ensure no feedback gets missed, while our powerful dashboard gives you the insights needed to make data-driven product decisions.
How It Works
Simple 3-step process
Collect Requests
Embed our widget on your website or use integrations to capture feature requests from all channels.
Organize & Prioritize
Use our smart duplicate detection and voting system to organize and prioritize requests effectively.
Build & Communicate
Convert requests into development tasks and keep users informed about progress and releases.
Why Choose Saylo
Everything you need to collect and manage feedback
- User-Friendly Request Collection
Embed our widget on your website to collect feature requests with detailed descriptions, use cases, and user context.
- Advanced Request Management
Organize requests by category, priority, impact, and development status with comprehensive filtering and search.
- User Voting & Engagement
Allow users to vote on feature requests, comment, and track the status of their submissions to increase engagement.
- Development Workflow Integration
Connect with GitHub, Jira, Linear, and other development tools to seamlessly convert requests into development tasks.
- Request Prioritization Tools
Use voting data, user impact analysis, and business metrics to prioritize feature development effectively.
- Transparent Communication
Keep users informed about request status, development progress, and release timelines through automated updates.
Integrations
Works with your existing tools
GitHub
Convert feature requests directly into GitHub issues and track development progress.
Slack
Get real-time notifications about new requests and updates in your Slack channels.
Intercom
Capture feature requests from customer conversations and support interactions.
Zendesk
Sync support tickets with feature requests to identify common customer needs.
Salesforce
Enable sales teams to capture feature requests during customer conversations.
Linear
Seamlessly convert requests into Linear tickets for development tracking.
Benefits
How Saylo helps feature request management platform
Build What Users Want
Make data-driven decisions about feature development based on real user needs and voting patterns.
Increase User Engagement
Involve users in product development decisions to increase engagement and build stronger relationships.
Streamline Development
Organize requests into actionable development tasks and track progress from idea to implementation.
Reduce Development Waste
Focus development efforts on features that users actually want, reducing wasted time and resources.
Testimonials
Loved by feature request management platform
“When we started to see phenomenal growth, the number of feature requests dramatically increased. We couldn't manage it. What's more, we couldn't keep our users updated. That's when we turned to Saylo.”
“Having that central repository of feature requests is super valuable. This repository becomes a decision making tool for the roadmap. It's also a way to brainstorm about new things and new features.”
“Saylo gives us a strong sense of what customers want – both on the big picture features and "quality of life" ones. The latter makes customers' daily usage of our product easier and more efficient.”
FAQ
Common questions about feature request management platform
How does Saylo prevent duplicate feature requests?
Our smart duplicate detection automatically suggests similar requests to users based on what they write. Users can add their votes to existing requests, discuss with other users, and add their suggestions without creating duplicates.
Can I integrate Saylo with my existing development tools?
Yes! Saylo integrates with GitHub, Linear, Jira, and other development tools. You can convert feature requests directly into development tickets and track progress seamlessly.
How do you handle feature request prioritization?
Saylo uses a combination of user voting, business impact analysis, and customizable scoring frameworks like RICE or MoSCoW to help you prioritize features effectively.
Do users need to create accounts to submit feature requests?
No! Users can submit feature requests without creating accounts. Saylo manages user identification automatically while still providing you with valuable user context.