The 7 Best User Feedback Tools in 2026
We tested every major feedback tool on the market. Here are the 7 that actually help you collect, organize, and act on user feedback — ranked by real-world usefulness for SaaS and product teams.
Quick Comparison
| # | Tool | Price | Widget | Roadmap | Changelog |
|---|---|---|---|---|---|
| 1 | Saylo Top Pick | From $15/mo | |||
| 2 | Canny | From $79/mo | |||
| 3 | Hotjar | From $32/mo | |||
| 4 | UserVoice | Custom pricing ($$$$) | |||
| 5 | Nolt | From $25/mo | |||
| 6 | Typeform | From $25/mo | |||
| 7 | Productboard | From $20/user/mo |
SayloTop Pick
Best all-in-one feedback tool for indie and small teams
Saylo is the feedback platform built for teams that ship. Embeddable widget, feature voting, public roadmaps, AI-powered changelogs from GitHub, and Slack/Discord integrations. All for a flat $15/month.
Pros
- All-in-one: feedback + roadmap + changelog
- AI-powered changelog from GitHub commits
- Flat pricing — no per-user charges
- Lightweight embeddable widget
- GitHub, Slack, Discord integrations
Cons
- No heatmaps or session recordings
- Newer tool — smaller community
Best for: SaaS teams, indie hackers, product teams who want feedback → roadmap → changelog in one tool.
Canny
Popular feature request tracker with voting boards
Canny is a well-known feedback management tool focused on feature request boards with voting. Great for larger teams, but the per-user pricing model can get expensive fast.
Pros
- Mature product with a large user base
- Good feature voting system
- Internal feedback boards for teams
- Integrations with Jira, Linear, Intercom
Cons
- Expensive — starts at $79/mo for Growth
- Per-user pricing scales poorly
- No AI features or auto-generated changelogs
- Interface feels dated compared to newer tools
Best for: Mid-size SaaS companies with budget for dedicated feedback management.
Hotjar
Behavioral analytics with heatmaps and recordings
Hotjar is primarily a behavior analytics tool (heatmaps, session recordings). It has a basic survey feature, but it is not built for ongoing product feedback or feature tracking.
Pros
- Best-in-class heatmaps and session recordings
- Good for UX research and conversion optimization
- Survey widgets for quick feedback
- Free tier available
Cons
- Not a feedback management tool
- No feature request tracking or voting
- No roadmap or changelog features
- Per-session pricing gets expensive
Best for: UX teams that need behavioral analytics. Not ideal as a standalone feedback tool.
UserVoice
Enterprise feedback management for large orgs
UserVoice is the enterprise-grade feedback platform. Powerful but complex. Designed for organizations with dedicated product ops teams.
Pros
- Powerful segmentation and analytics
- Revenue-weighted feedback scoring
- SmartVote and contributor sidebars
- Salesforce and CRM integrations
Cons
- Enterprise pricing — starts at thousands/month
- Complex setup and onboarding
- Overkill for small teams
- Dated interface
Best for: Enterprise B2B companies with 50+ employees and dedicated product teams.
Nolt
Simple, affordable feedback boards
Nolt is a clean, minimal feedback board tool. Does one thing well — lets users submit and vote on ideas. No roadmap, no changelog, no widget.
Pros
- Very simple and easy to use
- Clean, minimal interface
- SSO and custom domains
- Affordable for what it offers
Cons
- Feedback boards only — no widget
- No roadmap or changelog
- No AI or automation features
- Limited integrations
Best for: Teams that just need a simple voting board and nothing else.
Typeform
Beautiful forms and surveys
Typeform makes gorgeous, conversational forms. Great for one-off surveys and lead gen, but not designed for continuous product feedback management.
Pros
- Best-in-class form design and UX
- Conditional logic and branching
- Payment collection built in
- Wide range of templates
Cons
- Not a feedback management platform
- Responses limited per plan (100/mo basic)
- No feature tracking, roadmaps, or changelogs
- Feedback sits in spreadsheets
Best for: One-time surveys, lead gen forms, and quizzes. Not for ongoing product feedback.
Productboard
Product management suite with feedback features
Productboard is a full product management platform that includes feedback collection as part of a larger suite. Powerful but complex.
Pros
- Full product management toolkit
- Feedback linked to product strategy
- Prioritization frameworks built in
- Good for larger product orgs
Cons
- Per-user pricing adds up fast
- Complex — steep learning curve
- Overkill if you just need feedback
- No public-facing widget for end users
Best for: Product organizations with 10+ PMs who need a full product management suite.
How We Evaluated These Tools
We tested each tool across five criteria that matter most for product teams collecting user feedback:
Feedback Collection
How easy is it for users to submit feedback?
Organization
Can you categorize, filter, and prioritize?
Action Pipeline
Feedback → roadmap → shipped → announced?
Value for Money
Fair pricing for small teams?
Team Fit
Does it match how small teams work?
Polish
Is it well-designed and pleasant to use?